Assessment:
Assessment is a critical phase afore the evaluation process by the jury. The ultimate purpose of the Assessment of applicant is to verify applications, identify key strengths and clarify understanding of key vulnerabilities. Assessment outcomes are shared with the Jury assisting in their evaluation and decisions but do not disqualify any applicant.

Assessment methods include:

• Site Visit Review:
  Site Visit Review entail Knowledgeable and Competent Award Assessors professionally assess and report applicant performance, ultimately aim to verify applicant submission and clarify key features, and communicate findings to the Jury panel to assist in their evaluation and is not used to disqualify applicant.
   

• Public Voting:
  Public Voting involve a simple but secure public voting functionality to obtain verified public votes on the applicants, aimed towards involving the society and help build an interactive environment and obtain constructive feedback from relevant users.
   

• eMystery shopper:
  eMystery shopper is an internet-oriented sightless shopping service aimed to assess applications, examining and reporting on all aspects of customer's interaction with the eService by running tests in an attempt to use and complete a transaction/service, and report experiences, including website usability, search, social media, and delivery system effectiveness.
   

• eHealth Checks
  Analyze and assess websites and online services through regular audits producing performance reports analyzing parameters such as Accessibility, availability, Search Optimization and User Experience etc.

Evaluation

• Jury Panel:
  Evaluation by a Jury Panel is the ultimate concluding phase consisting of an international and independent Chairman who possesses broader ICT knowledge and is member of international institutions, as well as independent members with high expertise in the area of IT solutions. The members will act independently, and neutrally, and will follow the award published rules and instructions. Accordingly, the decisions and choices made by the Jury Panel will be final and not be subject to change or amendment.