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The primary purpose of this publication is to enable a uniform governance, risk management and security management framework for government agencies. The secondary purpose is to provide guidance on detailed concepts and steps in transforming cybersecurity, and to align them with the existing information security strategy and processes.

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445.84 PDF 12 Nov 2018

The purpose of this IT Governance Charter is to provide implementation guidance for the IT Governance Policy and related information technology (IT) management practices

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1040.09 PDF 12 Nov 2018

The purpose of this framework document is to provide guidance for conducting risk assessments for government organizations.

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444.54 PDF 12 Nov 2018

The purpose of this document is to commission governance of Enterprise IT (GEIT) across government agencies in Sultanate of Oman.

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2689.20 PDF 12 Nov 2018

The purpose of this document to assist government entities in classifying their data and information systems in accordance with Royal Decree 118/2011 on Security Classification.

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688.17 PDF 12 Nov 2018

Security baselines for government organizations in Oman in order to provide proper security measures to safeguard the valuable information assets within the organization.

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413.51 PDF 12 Nov 2018

The primary purpose of this publication is to enable a uniform governance, risk management and security management framework for government agencies. The secondary purpose is to provide guidance on detailed concepts and steps in transforming cybersecurity, and to align them with the existing information security strategy and processes.

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445.84 PDF 12 Nov 2018

A framework for adoption of cloud computing with its various implementation  and service models. It lists certain benefits, challenges and risks in adoption of cloud computing relevant to government agencies of Oman. 

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877.06 PDF 12 Nov 2018

- This policy provides direction to government agencies on maintaining websites and on the adoption of cloud computing services (hosting). 

- This document is an update copy of ITA.4.1 Website Policy 2012

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370.76 PDF 12 Nov 2018

The ITA annual report 2017 highlights the main achievements and milestones according to the e.oman strategy pillars. 

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23493KB PDF 14 May 2018

Daily newsletter from COMEX 2018

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4512KB PDF 29 Apr 2018

ITA Annual Report for the year 2016 - English

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9169KB PDF 07 Sep 2017

From COMEX 2017 - Day 3

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9543KB PDF 30 Mar 2017

From COMEX 2017 - Day 2

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10640KB PDF 29 Mar 2017

From COMEX 2017 - Day 1

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10972KB PDF 28 Mar 2017

Tam is an Electronic Certification service provided by the National Digital Certification Center (NDCC) at the Information Technology Authority (ITA).This service allows all Omani citizens and residents to use the government electronic services and transactions in a higher level of security, authenticity, integrity and confidentiality to protect all eTransactions made through ID cards and mobile SIM cards.

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1613KB PDF 30 Nov 2016

What is blackmailing?

The Omani law defines blackmailing as the act of threatening or blackmailing someone to get him to do the act or omission, with some form of punishment if he/she does not offer the request. The cybercrime law identified in the eighteenth article a term not less than one month and not more than three years and a fine of not less than one thousand RO and not more than three thousand RO or one of these penalties. The penalty shall be temporary imprisonment for not less than three years nor more than ten years and a fine of not less than three thousand RO and not exceeding ten thousand RO if the threat to commit a crime or breach of the attribution of moral turpitude.

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259KB PDF 05 Oct 2016

Information Technology Authority Annual Report 2015

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7351KB PDF 09 May 2016

Daily Newsletter from COMEX 2015

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915KB PDF 26 May 2015

Sas Center for Virtual Reality has completed one year from its launch in April 2014. Whereas Sas Programme for Entrepreneurship has completed two years since its inception in March 2013.

This info graph highlights the key achievements of the centers during the past years and their main services, facilities and training areas.


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1074KB PDF 11 May 2015

ITA 2014 Annual Report

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6303KB PDF 05 May 2015

Daily Newsletter from COMEX 2015

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4149KB PDF 01 May 2015

Daily Newsletter from COMEX 2015

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3356KB PDF 30 Apr 2015

Daily Newsletter from COMEX 2015

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3334KB PDF 29 Apr 2015

Daily Newsletter from COMEX 2015

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3584KB PDF 28 Apr 2015

MajlisCom Sessions 2015 at COMEX 2015

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2627KB PDF 27 Apr 2015

For the first time in the Sultanate, the Information Technology Authority (ITA) conducted its survey on the 'Access to and Use of Information and Communications Technology (ICT) by Households and Individuals 2013'.

 The survey covered 11,000 randomly selected households across the Sultanate, taking into consideration urban and rural localities. This publication presents the survey findings and most important related information.

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12622KB PDF 01 Dec 2014


The Sultanate’s only donation portal www.donate.om has achieved a remarkable record this year by 9389 electronic transaction entries worth of O.R. 290,642 based on the last August update by the ePayment Portal at the Information Technology Authority (ITA). Donations made for Oman Charitable Organization and Al Rahma Charity Team topped the list with donations reached up to O.R. 160.371 and O.R.76.068 respectively.

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8178KB PDF 28 Aug 2014
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7602KB PDF 02 Jun 2014

Trends in 2014 e-Gov Survey by Richard Kerby

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1906KB PDF 21 Apr 2014

The workshop of Sultan Qaboos Award for Excellence in eGovernment 2014 

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PDF 21 Apr 2014

The workshop of Sultan Qaboos Award for Excellence in eGovernment 2014

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3322KB PDF 14 Apr 2014

The workshop of Sultan Qaboos Award for Excellence in eGovernment 2014

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1470KB PDF 14 Apr 2014


ITA has conducted a workshop in Social Media as part of eTransformation project and it was conducted in Golden Tulib hotel with a number of more than 80 participants who work in running social media from government agencies. The workshop aims to highlights the importance of creating a policy and strategy of Social media and its essential usage at a government level. This workshop is part of a series of training sessions conducted for content management teams in government agencies to improve their skills in the different knowledge areas that enhance the performance of the content team in eTransformation project.

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Power Point
10470KB Power Point 11 May 2014

Based on the recommendations and instructions of the Board of Directors of the Information Technology Authority (ITA), ITA immediately started the implementation and execution of the decisions of the Small and Medium Enterprises (SMEs) Development Symposium, which was held in Saih Al Shamikhat in 2013. This manual is Intended to summarize the “General Framework of SMEs Participation in the Tendering Process”, to clarify the procedures and mechanisms to enable the participation of SMEs in the implementation of public ICT projects.

In addition, the booklet explains the mechanisms of awarding projects for SMEs, either directly or by large Corporations. The booklet also explains the facilities provided for SMEs in tendering process to contribute to the development of ICT industry.

For any enquiry, please contact us smefwenquiry@ita.gov.om

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1501KB PDF 05 May 2014
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2403KB PDF 03 Apr 2014


Upon the inception of the National Strategy for the Sultanate of Oman the Oman Digital Society (e.oman) in 2003 and its revision in 2010, Oman has taken concrete steps to fulfil its national and international obligations towards streamlining ICT, transforming communities and integrating societies.

In this context, WSIS Action Lines have served as an invaluable framework for e.oman and provided pivotal milestones to its goals. Of particular note is the WSIS Forum and its components, which provide a remarkable opportunity to learn and exchange how common human needs are attended to in diverse human experiences. In this sense, WSIS Action Lines dovetail the MDG framework. Enormous efforts have been exerted by several governments to achieve these MDGs.

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1605KB PDF 19 Mar 2014

This is the 1st eReadiness Report which covers the first phase towards the eGovernment Transformation Plan, that of ePresence. The Council of Ministers in its meetings during November and December 2013, reviewed the eReadiness Report prepared by the Information Technology Authority (ITA) in collaboration with a number of government agencies.  The Council stressed that it is imperative that due attention and care be accorded to the eGovernment Transformation Plan by all government agencies in realizing the set goals of the Plan. Moreover, pursuant to the principle of societal participation, it is necessary for these agencies to continuously publish updated information related to quality assessment and user satisfaction measurement on their websites.

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6455KB PDF 18 Mar 2014

This part of the eReadiness report showcases the general assessment of the Information Technology Authority’s (ITA) level of eReadiness towards the eGovernment Transformation Plan. According to the report, ITA achieved 87% in the general readiness phase, 90% in the ePresence phase and 87% in the eInteraction phase. In regard to the level of eReadiness in the eTransaction phase and eTransformation phase, ITA marked a progress of 92% and 98% respectively. More details can be found in the attached Arabic report. 

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181KB PDF 12 Mar 2014

For the first time in the Sultanate, the Information Technology Authority (ITA) conducted its survey on the 'Access to and Use of Information and Communications Technology (ICT) by Households and Individuals 2013'. The survey covered 11,000 randomly selected households across the Sultanate, with the questionnaire having been designed as per the international standards on measuring ICT for development created by the Partnership for Measuring ICT for Development and the International Telecommunication Union – ITU

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408KB PDF 16 Feb 2014

This paper is an introduction of the services provided by the National e-PG system, and the technical information for merchant to perform integration of their websites with the National e-PG system.

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446KB PDF 12 Nov 2013

The Information Technology Authority (ITA) is currently preparing its sixth annual report for 2012. This report exhibits a walk-through of ITA’s projects and initiatives which have been accomplished on various areas of focus.

A number of infrastructure projects to further build the e-Oman strategy has been achieved which definitely made great strides towards meeting the objectives of the national strategy to build an Omani digital society as well as the e-government project, as illustrated by the report.

Based on these guidelines, e-Oman strategy has been updated for the next five years in an attempt to pay more attention to the areas of society’s capacity development as well as enhancing the skills of individuals. This is in addition to e-government and e-services development, expansion of the information technology sector, corporate governance, improvement on standards and regulations, development of national infrastructures, and finally promotion and awareness.

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2939KB PDF 29 Jul 2013

Brief:

E-Government enables delivery of services and their consumption using a range of electronic channels. The design, development, deployment and use of these services and information come at price. The use of energy and resources for communications and computing is now abundant causing us to ensure that we care of our environment adequately. ITA as a governing body envisions a nationwide Green ICT strategy that aims to measure and control our carbon footprints through committed methods and responsible use of ICT.

Speaker:

Matthew Rajendra, Regional Director, Green Computing Institute, Malaysia (National Green strategy Expert)

Goals:

• Create the knowledge society of Oman in a responsible way by the efficient and sustainable use of ICT.
• Realize ownership and adherence to national standard in Green Computing by establishing a wider framework for sustainable progress.
• Build a balance between modernization of service delivery and conservation of Oman’s resources and preservation of its clean environment.
• Promote eco-friendly behavior through best practices within the community at work as well as homes.
• Scope of the National Green ICT Strategy, the enablers, the key drivers and governance
• Recognize excellence is the delivery of electronic services with due to responsible computing and green realization through HM’s E-Government Awards.

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354KB PDF 15 Jul 2013

Brief:

E-Government enables delivery of services and their consumption using a range of electronic channels. The design, development, deployment and use of these services and information come at price. The use of energy and resources for communications and computing is now abundant causing us to ensure that we care of our environment adequately. ITA as a governing body envisions a nationwide Green ICT strategy that aims to measure and control our carbon footprints through committed methods and responsible use of ICT.

Speaker:

Matthew Rajendra, Regional Director, Green Computing Institute, Malaysia (National Green strategy Expert)

Goals:

• Create the knowledge society of Oman in a responsible way by the efficient and sustainable use of ICT.
• Realize ownership and adherence to national standard in Green Computing by establishing a wider framework for sustainable progress.
• Build a balance between modernization of service delivery and conservation of Oman’s resources and preservation of its clean environment.
• Promote eco-friendly behavior through best practices within the community at work as well as homes.
• Scope of the National Green ICT Strategy, the enablers, the key drivers and governance
• Recognize excellence is the delivery of electronic services with due to responsible computing and green realization through HM’s E-Government Awards.

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971KB PDF 15 Jul 2013

Brief:

E-Government enables delivery of services and their consumption using a range of electronic channels. The design, development, deployment and use of these services and information come at price. The use of energy and resources for communications and computing is now abundant causing us to ensure that we care of our environment adequately. ITA as a governing body envisions a nationwide Green ICT strategy that aims to measure and control our carbon footprints through committed methods and responsible use of ICT.

Speaker:

Matthew Rajendra, Regional Director, Green Computing Institute, Malaysia (National Green strategy Expert)

Goals:

• Create the knowledge society of Oman in a responsible way by the efficient and sustainable use of ICT.
• Realize ownership and adherence to national standard in Green Computing by establishing a wider framework for sustainable progress.
• Build a balance between modernization of service delivery and conservation of Oman’s resources and preservation of its clean environment.
• Promote eco-friendly behavior through best practices within the community at work as well as homes.
• Scope of the National Green ICT Strategy, the enablers, the key drivers and governance
• Recognize excellence is the delivery of electronic services with due to responsible computing and green realization through HM’s E-Government Awards.

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860KB PDF 15 Jul 2013

Brief:

The Information Technology Authority of Oman launched the Oman Open Data portal with 55 data sets of 5 different government agencies. The portal features the vision and mission behind the portal, the related policies, data sets and a media archive. The session will also brief on the journey made to realize the first phase of this project and the future plans in the phases ahead.

Speaker:

Sangeetha Sridhar, Open Data Consultant, Operational Excellence, Information Technology Authority

Goal:

• Understanding the Oman Open Data Initiative
• Tracing through the Oman Open Data Portal
• Open data in Oman - The future

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1252KB PDF 15 Jul 2013

Brief:

The Information Technology Authority of Oman launched the Oman Open Data portal with 55 data sets of 5 different government agencies. The portal features the vision and mission behind the portal, the related policies, data sets and a media archive. The session will also brief on the journey made to realize the first phase of this project and the future plans in the phases ahead.

Speaker:

Sangeetha Sridhar, Open Data Consultant, Operational Excellence, Information Technology Authority

Goal:

• Understanding the Oman Open Data Initiative
• Tracing through the Oman Open Data Portal
• Open data in Oman - The future

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1535KB PDF 15 Jul 2013

Brief:

In the interest of the global community the Information Technology Authority of Oman, commits itself to ensure that its activities reflect environmental responsibility at its best. Environmental responsibility is the need to consider the well-being of our environment and protect the health, balance, and diversity of all human and natural resources.

Speaker:

 Hussain Al Rahbi, Health, Safety and Environment Engineer, Operational Excellency, Information Technology Authority

Goal:

• Highlight the best Green practices within ITA
• Adopt and promote standards for Green-IT within the community.
• Create awareness about and encourage an eco-friendly life style at work and at home.

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493KB PDF 15 Jul 2013

Brief:

Public sector transformation being the prime focus in the agile E-Government implementation in the Sultanate of Oman, this session focuses on knowledge management and benchmarking for excellence. Such metric may involve measuring customer-satisfaction using both subjective and objective metrics. In a wide-arching scope value-based management and change management are key drivers to innovation in management that boosts government’s competitiveness and promotes excellence using best practices. 

Speaker:

Kim Andreasson, Managing Director of DAKA advisory AB, Sweden. (also Consultant for the UN eGovernment survey)

Goals:

• Explore policy recommendation on enhancing performance through E-Government service metrics.
• Measuring e-Government and re-engineering for excellence from systems, technology and people perspectives.
• Build capacity for developing user-centric e-government strategies, involving benchmarking.
• Create adequate awareness within the public sector about relevant statistical concepts and encourage deep analysis discussions on how to construct and measure such indicators.

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1314KB PDF 15 Jul 2013

Realizing the need to transform Oman into a sustainable knowledgebased society, the Sultanate of Oman through the National Strategy for Digital Oman and eGovernment set in place plans and mechanisms to achieve this goal. On the basis of this strategy, the e.oman initiative was born, leveraging information & communications technologies (ICT) designed to enhance government services, enrich businesses, and empower individuals to interact with the digital environment. The e.oman strategy aims to create an integrated infrastructure for the provision of eGovernment services for the citizens and the business sector in the Sultanate, develop a robust ICT industry, and provide various job opportunities for citizens. The e.oman strategy has since generated a number of projects that serve different segments of the society and facilitate access to a digital Oman society and eGovernment.

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1135KB PDF 16 Apr 2013

The Innovation and Support Center is managed by highly trained and qualified professional Omanis; not only to keep pace with global development in the provision of technical support services but also to lead this development. Over the past six years the Center has proved its ability to lead the development in the area of consultancy services, project management and technical support at global levels.

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1523KB PDF 16 Apr 2013

ITA has launched its second statistical publication for ICT Surveys conducted during the year 2012 which measure the Access to and Use of ICT in Government, Higher Education, General Education and Business Sector.

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1340KB PDF 27 Feb 2013

The Information Technology Authority (“ITA”) Annual Report for 2011 presents the achievements accomplished so far in the implementation of the National Strategy for Oman’s Digital Society (“e.oman”). The e.oman Annual Report for 2011 illustrates the progress of implementing the e.oman strategy, which is a national endeavor to improve the quality of life for the citizens and residents of Oman through improving the delivery of services.

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9490KB PDF 12 Sep 2012

The Information Technology Authority is committed to the standards of Health, Safety and Environment, making them a fundamental in all activities related to transforming the Sultanate of Oman into a sustainable Knowledge Society.

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445KB PDF 13 Aug 2012

Due to the rapid development in Information and Communication Technologies, and its importance in the progress of Economic Growth. And as a result of the importance of statistics and indicators in reflecting the profile of ICT usage, and its key role in the development of national plan and projects. ITA has launched its first statistical publication for the surveys done during 2011: ICT Usage in Government Survey and ICT Access and Usage in Higher Education Survey.

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3152KB PDF 29 Feb 2012

The Information Technology Authority (“ITA”) Annual Report for 2010 presents the achievements accomplished so far in the implementation of the National Strategy for Oman’s Digital Society (“e.oman”). The e.oman Annual Report for 2010 illustrates the progress of implementing the e.oman strategy, which is a national endeavor to improve the quality of life for the citizens and residents of Oman through improving the delivery of services.

The year 2010 allowed ITA to reflect on ITA’s role and engagement of all stakeholders in bringing e.oman to fruition en route to Oman’s Economic Vision 2020. the response from government agencies, private sector establishments and civil sector organizations has been overwhelming. While the ITA could not have achieved this progress without the support of all the concerned parties, it is imperative to highlight the great efforts put forth and dedication demonstrated by ITA employees and Board members who have been pivotal to the success of e.oman.

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10535KB PDF 26 Dec 2011

The Digital Oman Strategy/e.oman strategy outlines the blueprint for several key IT initiatives in the Sultanate of Oman which aim to empower the citizens by providing meaningful interaction through eServices. The e.oman strategy addresses eGovernment as well as Digital Society issues. It aims to create an effective government-community-citizen infrastructure that provides better public services to its people. Through eServices, the government seeks new and innovative ways to better engage and interact with citizens in the delivery of public service. Using the latest Information Technology solutions, citizens would be able to view information, pay bills, apply for services and monitor application status right in the comfort of their own homes, offices and from their mobile devices. Businesses could also reach out to the global marketplace and compete effectively and efficiently. The eServices would truly transform the way citizens interact and transact with the government.

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2679KB PDF 14 Jun 2011

Continuation of the initiatives in raising awareness and encouraging use of Ministries Transactions Services , the Information Technology Authority (ITA) has launched recently (Guide for M-Government Services VIA SMS).

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1424KB PDF 16 Apr 2011

In a matter of very few years, the Internet has consolidated itself as a very powerful medium that has changed the way we communicate and interact on both professional and personal levels. And with the increase of such traffic, there is an increased need to build a sustainable secured environment to ensure that all ICT users feel safe and secure using their PCs offline or while browsing the Internet. Such assurances will positively aid in achieving e.oman’s vision of transforming the Sultanate into a sustainable knowledge society. By providing a sense of security this will lead to an increase in the use of IT technologies within the Sultanate.

There is no doubt that issues of information safety and security have become the most import tant pillars of the digital economy, to ensure the protection of scientific data, commercial and personal information from any abuse attempt or vandalism, and as well to ensure the safety and integrity of the information. Without information security we will lose the significance and usefulness of the global information society. Therefore, information security is extremely important due to the size of the growing threats which keep increasing day after day.

OCERT (Oman National Computer Emergency Readiness Team) was established to face these challenges and to serve as the trusted focal point of contact for any ICT security incident in the Sultanate, focusing on cyber safety and security and, to serve all information technology users in Oman, whether from the government sector, private sector, or individuals.

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2459KB PDF 16 Apr 2011

Sultan Qaboos Award for Excellence in eGovernment comes as reaffirmation of His Majesty’s vision to transform the sultanate and create a Knowledge Society in Oman. Information technology and communications have now become the main elements that move forward the development process in the Third Millennium, and the attention given by His Majesty – may God protect him – to create a national strategy to develop the Knowledge and skills of citizens in dealing with information technology is remarkable.

This Award aspires to make a qualitative transformation in the field of eGovernment services by honoring digital projects that deliver exceptional innovations and achievements in the field of information technology.

The Award aims also to appreciate excellent performance by applying international standards in evaluating the degree of development in eServices and supporting the strategy of e.oman as well as strengthening IT and Telecommunications in the field of economic, social and cultural development.

The Award instigated in 2010 shall be managed and supervised annually under Information Technology Authority (ITA) patronage. All government institutions are eligible to participate in the award and compete For its prizes. This Award serves as recognition and appreciation for the institutions that use information Technology to enhance their performance and fulfill all the needs of the citizens, to save time, effort and cost in carrying out all the governmental transactions through eliminating inefficient and unnecessary practices And procedures, implementing the best suitable solutions to facilitate the attainment of services, developing The means of communicating and exchanging information within the government institutions and enhancing The quality of performance.

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6615KB PDF 16 Apr 2011

The Electronic Transactions Law of the Sultanate of Oman has been issued by His Majesty’s Royal Decree 69/2008. The formulation of this law begins a new era for Oman, where a truly e-enabled society evolves in the realisation of the digital society of Sultanate. It is a major milestone in the implementation of the national IT strategy by the Information Technology Authority of Oman.

The Electronic Transactions Law of the Sultanate of Oman has been issued by His Majesty’s Royal Decree 69/2008. The formulation of this law begins a new era for Oman, where a truly e-enabled society evolves in the realisation of the digital society of Sultanate. It is a major milestone in the implementation of the national IT strategy by the Information Technology Authority of Oman.

This is the first law for legalising electronic transactions in Oman which can be defined as any contract, agreement or communication in this regard to be fully or partially implemented by electronic means as electronic messages.

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285KB PDF 16 Apr 2011

Realizing His Majesty’s grand vision of transforming Oman into a sustainable knowledge based society began with endorsing the Oman Digital Society Strategy in March 2003.

In His address to Oman Council in November 2008, His Majesty stressed the need to develop the technological and practical skills of citizens and provide them with the resources and training required to enhance their capabilities and incentivize them to seek knowledge. His Majesty also directed the Government to simplify processes, adopt technology in its daily operation, and focus on electronic delivery of its services .

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660KB PDF 13 Apr 2011

The Cyber Crime Law of the Sultanate of Oman has been issued by His Majesty’s Royal Decree No 12/2011. The formulation of this law begins a new era for Oman, where a truly e-enabled society evolves in the realisation of the digital society of Sultanate. It is a major milestone in the implementation of the national IT strategy by the Information Technology Authority of Oman.

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232KB PDF 11 Apr 2011

Information Technology Authority (ITA) is set up by the Royal Decree 52/2006 promulgated on the 1st June 2006. This autonomous legal body affiliated to the Minister of National Economy.

ITA is responsible for implementing national IT infrastructure projects and supervising all projects related to implementation of the Digital Oman Strategy while providing professional leadership to various other e-Governance initiatives of the Sultanate.

ITA serves as a competency center on best practices in e-Governance and in harnessing Information and Communication Technologies (ICT), thereby offering efficient and timely services, integrating processes and improving efficiency in service delivery.

ITA undertakes several projects to increase technology penetration and empower its people with required digital literacy and higher levels of competence through training and innovation centers.

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4029KB PDF 21 Sep 2010

Electronic copy of the e.Oman booklet . It includes a brief about national IT strategy to defined Information Technology Authority ITA , board of directors, national ITA vision and mission, plans and projects, frameworks and standards, means and end , Identity of e.Oman, and initiatives of e.Oman.

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4387KB PDF 14 Sep 2010

Information Technology Authority provides advisory services to Government agencies and related entities in Oman. The advisory  ervices are aimed at enhancing and optimizing IT resources for efficient delivery of citizen services and effective operation of the  overnment.

The Governance and Advisory Division has developed an “Advisory Framework” which contains all the essential components to:

  • Establish a seamless relationship between ITA and the Government
    agencies
  • Ensure quality of the services delivered by ITA

Services Catalogue is an integral component of the advisory framework and provides a clear description of the services and the roles and responsibilities of ITA and the service recipient.

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1886KB PDF 03 May 2010

Information Technology Authority (ITA) is set up by the Royal Decree 52/2006 promulgated on the 1st June 2006. This autonomous legal body affiliated to the Minister of National Economy.

ITA is responsible for implementing national IT infrastructure projects and supervising all projects related to implementation of the Digital Oman Strategy while providing professional leadership to various other e-Governance initiatives of the Sultanate.

ITA serves as a competency center on best practices in e-Governance and in harnessing Information and Communication Technologies (ICT), thereby offering efficient and timely services, integrating processes and improving efficiency in service delivery.

ITA undertakes several projects to increase technology penetration and empower its people with required digital literacy and higher levels of competence through training and innovation centers.

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6757KB PDF 09 Jan 2010

The Digital Oman Strategy or e.oman outlines the blueprint for several key IT initiatives in the  ultanate of Oman which aim to empower the citizens by providing meaningful interaction through eServices.

By addressing Government as well as Digital Society issues the e.oman strategy aims to  reate an effective government-community-citizen infrastructure that provides better public services to its people, thereby reducing bureaucracy.

Through implementing eServices, the government seeksnew and innovative ways to better engage and interact with citizens in the delivery of public service.

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3837KB PDF 02 Jan 2010

Introduced as part of the national e-Governance initiative, the e-Purse, embedded on national ID and resident cards, is the first of its kind in the region. Implemented by the Royal Oman Police (ROP), in association with the Information Technology Authority (ITA) and BankMuscat, the national e-Purse project will revolutionise cash transactions.

During the first phase of the project, the e-Purse can be loaded with cash only at BankMuscat branches, with the Point of Sale (PoS terminals) network of the bank facilitating card-based transactions at ROP directorates, ministries and government establishments.

In the second phase, the customers will have it even easier - the e-Purse can be loaded with cash at other banks too.

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1689KB PDF 15 Jul 2009

eOman Award 2009 winners ceremony was held under the auspices of HE. Khalid Hilal Al Busaidy, Secretary General, Council of Ministers at the Majan Hall, Al Bustan Palace Hotel along with the august presence of HE. Mohammed Nasser Al Khasibi, Secretary General, Ministry of National Economy and Chairman of the Information Technology Authority of Oman.

About e-Oman Award 2009
The eOman Award is a recognition for creative digital services, products and solutions that have been implemented harnessing technology to enhance the e-culture of Oman. This annual award promotes Oman’s information society where all people create, receive and access information and knowledge to reap economic, social and cultural benefits.

Vision
The eOman Award has been bench marked based on international and regional awards and is spearheaded by the Information Technology Authority of Oman. It aims to recognise distinguished performance in the delivery of electronic services from the governmental agencies that aspire to transform the community of the Sultanate of Oman into a sustainable knowledge society. Furthermore, the award strengthens inter-agency cooperation to bring about economic and social benefits through creative use of technology.

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43KB PDF 13 Jun 2009

Questionnaire - Core Indicators on Access and use of ICT in Businesses

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49KB PDF 03 Jan 2009

Information Technology Authority e-Brochure include brief about National IT Strategy, Information Technology Authority, ITA Board, National IT Vision, Knowledge Society, eOman Initiatives, Digital Oman strategy, eOman Projects, ITA office contacts and Contact details.

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351KB PDF 18 Nov 2008

Information Technology Authority (ITA) is set up by the Royal Decree 52/2006 promulgated on the 1st June 2006. This autonomous legal body affiliated to the Minister of National Economy.

ITA is responsible for implementing national IT infrastructure projects and supervising all projects related to implementation of the Digital Oman Strategy while providing professional leadership to various other e-Governance initiatives of the Sultanate.

ITA serves as a competency center on best practices in e-Governance and in harnessing Information and Communication Technologies (ICT), thereby offering efficient and timely services, integrating processes and improving efficiency in service delivery.

ITA undertakes several projects to increase technology penetration and empower its people with required digital literacy and higher levels of competence through training and innovation centers.

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3955KB PDF 12 Nov 2008

General Indicators

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PDF
77KB PDF 14 Jun 2008

Speech of Dr. Salim bin Sultan Al Ruzaiqi – CEO of ITA on the occasion of World Information Society Day on 17th May 2008. 

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PDF
44KB PDF 18 May 2008

Presentation by Oracle on 'Managing Database Environments'.

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PDF
1331KB PDF 30 Mar 2008

Presentation by Oracle on "Oracle Database"

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1703KB PDF 30 Mar 2008

Electronic version of Information Technology Authority (ITA) brochures briefing the projects.

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87KB PDF 16 Mar 2008

Welcome address delivered by Eng. Ahmed bin Hassan al Dheeb, Under-Secretary at the Ministry of Commerce and Industry and member of the ITA board on the occasion of Oman-Singapore ICT Business Forum.

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PDF
62KB PDF 06 Nov 2007

Speech of Dr. Salim bin Sultan Al Ruzaiqi – CEO of ITA on the occasion of World Information Society Day on 19th May 2007.

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45KB PDF 19 May 2007

A field study  prepared by the students of Sociology Department and Sociology work of the Sultan Qaboos University, covering the Governorate of Muscat, 2006.

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59KB PDF 14 May 2007

ITA seminar on the importance of implementing an Information Security Management System (ISMS) and overview of the ISO/IEC 27001 Standard for Government IT Managers held at the Institute of Public Administration on 7th April 2007, delivered by Chris Ferrant, BSI Management Systems.

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PDF
2177KB PDF 07 Apr 2007

As part of special technical awareness sessions for COMEX 2007, the Information Technology Authority (ITA) conducted a seminar on Operational Excellence in association with Microsoft, Oman on the 28th March 2007 at the Crown Plaza hotel. The seminar was attended by public sector IT experts and technicians and consisted of four technology presentations from Microsoft:

  • Infrastructure Optimization
    Hilal Bait Fadel, Technical Account Manager
  • Operational Excellence
    Azher Hussein, Technical Account Manager
  • Business Architecture
    Sa’ed Ghossous, Engagement Manager
  • Business of IT @ Microsoft
    Mo’ayed Zaidan, Middle East IT Director

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990KB PDF 28 Mar 2007

ITA conducted a seminar on Data Centre in association with Mideast Data Systems (MDS) and Hewlett Packard (HP).

The event was held on March 27, 2007 at Crown Plaza with Dr. Salim Sultan Al Ruzaiqi, CEO of ITA as the chief guest and was attended by IT Directors and key professionals of public sector organizations.The opening address was delivered by Mr. Youssef Fawaz, IT Division Manager of Mideast Data Systems followed by a Mr. Mark Niblett, Technical Sales Manager of Anixter who delivered a presentation on the Design of Data Centers.

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PDF
5872KB PDF 27 Mar 2007

As part of technical awareness sessions for COMEX 2007, ITA conducted a seminar on Data Centre in association with Mideast Data Systems (MDS) and Hewlett Packard (HP).

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PDF
31876KB PDF 27 Mar 2007

Digital Oman Society Report has been prepared by the Information Technology Authority (ITA), Sultanate of Oman, to summarise the initiatives taken various government and non-government bodies of Oman, in harnessing Information and Communication Technologies (ICT) for overall progress of the nation within the year 2005-2006. It has been structured according to World Summit for Information Society – Plan of Action and its themes.

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PDF
3255KB PDF 06 Jan 2007

A presentation by Mr. Bala Subramaniam, Certified Information Systems Security Professional, delivered during the Information Security Forum for public sector.

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Power Point
1933KB Power Point 19 Jun 2006

A presentation by Alain Kallas, Certified Information Systems Security Professional and ISO 27001 Lead Auditor from Front Defense LLC, Dubai Internet City delivered during the ITA-MDS information security seminar.

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PDF
2173KB PDF 19 Jun 2006

A presentation by Eng. Yaqoob Al-Bulushi DG at the Head Office of Muscat Municipality and supervisor of Information Systems Department on MM CRM that was delivered during the celebration of the 1st International Information Society Day, 2006.

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PDF
236KB PDF 16 May 2006

Speech of HE The Under Secretary for Development Affairs, Ministry of National Economy, Deputy Chairman Information Technology Executive Committee (ITEC) Sheik Alfadhel Al-Harthy at 'Making Connections in the Middle East' conference organized by ITTS in association with the USTDA.

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37KB PDF 14 May 2006

Opening speech of H.E. Mohammed Nasser Al-Khasibi on the launch of eOman awareness campaign; in Al Bustan Palace on 15 April 2006.

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84KB PDF 15 Apr 2006

A presentation prepared in cooperation with Gartner for the ITTS monthly awareness workshop on "Prioritizing e-Services"

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PDF
467KB PDF 19 Mar 2006

Opening speech of (IT Governance Framework)workshop by head of ITTS, Dr. Salim Al-Ruzaiqi. This workshop was organized and conducted by the ITTS on 7th of February 2006 in Ministry of National Economy, Al Khuwair.

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Word
22KB Word 07 Feb 2006

A presentation prepared by ITTS to participate in the International Conference on Information Technology Security organized by Muscat Municipality over the period from 18 to 20 November 2005. Presented by Dr. Salim Al-Ruzaiqi, Head of ITTS.

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Power Point
318KB Power Point 18 Nov 2005

A presentation prepared by ITTS to create an awareness on the issue of Information Security and it includes an overview of information security, statistics, illustrations, facts and suggestions.

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Power Point
2802KB Power Point 13 Jun 2005

A checklist that is intended for web server administrators to secure their web servers in an easy and systematic approach.

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Word
86KB Word 13 Jun 2005